Terms and Conditions

Last updated: September 4, 2026

Welcome to Northflow Solutions ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of northflowsolutions.ca and any services you access through it.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. What we do

Northflow Solutions provides lead generation services to painting contractors and other trades businesses in Canada. This includes building and managing paid advertising campaigns on Meta platforms, screening inbound enquiries by phone, and delivering qualified leads through our CRM.

Nothing on this website constitutes an offer of services. Any engagement begins only once both parties sign a written Client Service Agreement.

2. Use of our website

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring your use complies with all applicable laws.

You must not:

  • Attempt to gain unauthorized access to our systems or networks
  • Use our content or materials for commercial purposes without written permission
  • Upload or transmit viruses, spam, or malicious code
  • Submit false or misleading information through any form or booking on this site

3. Eligibility

You must be 18 years of age or older to use our services. If you book a call or submit an enquiry on behalf of a business, you confirm you are authorized to do so.

4. Results, case studies, and guarantees

Any results, figures, or case studies shown on this website describe past campaigns for specific clients. They are examples, not predictions. Advertising results vary based on market, budget, competition, offer, response time, and factors outside our control.

Where we offer a written performance guarantee, that guarantee is defined entirely by the signed Client Service Agreement, including its conditions and the circumstances that void it. Nothing on this website extends, modifies, or replaces those terms.

5. Client engagements

If you become a client, your engagement is governed by the Client Service Agreement you sign. In the event of any conflict between these Terms and that agreement, the agreement controls.

Advertising spend is paid by the client directly to the advertising platform and is not a fee paid to Northflow Solutions. Clients retain ownership of their own advertising accounts.

6. Payment

Fees and payment schedules are set out in the Client Service Agreement. Payments are processed through our third-party payment providers, and by paying you also agree to their terms.

If you fail to pay for services rendered, we reserve the right to pause or terminate services. Refunds, where applicable, are handled as described in the applicable agreement. For questions, contact us at the address below.

7. SMS program terms

Program description

By providing your phone number and opting in, you agree to receive text messages from Northflow Solutions relating to appointment scheduling, confirmations, reminders, and follow-up communications.

Consent

Consent to receive SMS messages is not a condition of purchasing any goods or services. We obtain express consent before sending commercial electronic messages, as required under Canada's Anti-Spam Legislation (CASL).

Opting out

You can cancel at any time by replying STOP to any message. We will send one confirmation and then stop messaging you. To rejoin, opt in again through our website.

Help

Reply HELP to any message, or email us at the address below.

Rates and delivery

Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages. For questions about your plan, contact your wireless provider.

Compliance

This SMS program is operated in accordance with CASL and applicable Canadian telecommunications requirements. For details on how we handle your information, see our Privacy Policy.

8. Intellectual property

All content on this website, including text, graphics, logos, videos, and software, is the property of Northflow Solutions or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or modify any materials from this website without our express written consent.

9. Disclaimer of warranties

Our website is provided "as is" and "as available." We make no warranties, express or implied, regarding the operation of the website, the accuracy of information on it, or its suitability for a particular purpose.

10. Limitation of liability

To the fullest extent permitted by law, Northflow Solutions and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use our website or services. Our total liability for any claim shall not exceed the amount you paid to us, if any, for the services in question.

11. Indemnification

You agree to indemnify and hold harmless Northflow Solutions, its officers, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of our website or your violation of these Terms.

12. Third-party links and platforms

Our website may link to external websites we do not operate, and our services depend on third-party platforms including Meta. We are not responsible for the content, availability, or privacy practices of those platforms, and we are not liable for changes they make to their policies, pricing, or account access.

This website is not part of Facebook or Meta Platforms, Inc., and is not endorsed by them. Facebook is a trademark of Meta Platforms, Inc.

13. Termination

We may suspend or terminate your access to our website at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent activity.

14. Governing law

These Terms are governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. Any dispute will first be addressed through good-faith negotiation, and if unresolved, submitted to binding arbitration in Prince George, British Columbia.

15. Changes to these Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised "Last updated" date. Your continued use of the website means you accept the revised Terms.

16. Contact us

Northflow Solutions
Prince George, British Columbia, Canada
Email: [email protected]
Web: northflowsolutions.ca

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